How can I obtain a sample for evaluation?
Prior to the first order, we kindly request coverage of sample costs and express fees. The sample cost will be fully refunded upon the placement of your first official order.
What is the expected lead time for samples?
For existing inventory items, samples can be prepared and dispatched within 3 business days.
Do you offer branding and private label services?
Yes, we provide OEM services. We can print your custom logo on both the products and the packaging, provided the Minimum Order Quantity (MOQ) is met.
Is it possible to customize the product color?
Certainly. The color of our products can be customized according to your specifications if the order meets our standard MOQ requirements.
How is the quality of the orthopedic implants guaranteed?
We implement strict detection protocols during the entire production phase. Furthermore, a rigorous sampling inspection is conducted on all products before shipment to ensure intact packaging and high performance.
Are the products pre-sterilized?
Yes, our Maxillofacial Plates undergo Ethylene Oxide (EO) sterilization and are provided with a two-year quality guarantee period.