❓ Frequently Asked Questions
Are you a trading company or manufacturer?
We are a professional manufacturer specializing in orthopedic medical instruments.
What are your supported payment methods?
We accept various payment methods including T/T (Bank Transfer), Western Union, and PayPal.
What is the standard delivery time?
We maintain a significant stock level. Orders can typically be shipped within 1 week if the items are in stock.
Which shipping methods do you use?
Orders are dispatched globally via reliable carriers such as DHL, UPS, FEDEX, and TNT.
Do you provide samples?
Yes, we offer free samples; customers are only responsible for the associated freight costs.
What is the warranty period for your products?
We provide a comprehensive 5-year warranty for our orthopedic products.