1. What kind of payment methods do you accept?
We accept T/T, Western Union, Money Gram, PayPal, or Trade Assurance Services.
2. What are your terms of delivery?
We provide delivery via DHL, FEDEX, TNT, UPS, ARAMEX, EMS, and other major international couriers.
3. How long is the delivery time?
Generally, it takes about one week if the goods are in stock. For non-stock items, it takes 15-30 days depending on the order quantity.
4. Does your product have a warranty period?
We provide a 1-year warranty; however, wearing parts such as drill bits and screwdrivers are excluded.
5. Do you handle customs clearance for Mexico?
If you have import experience, we ship via international express. If you do not have experience, our company can handle customs, taxes, and door-to-door delivery.
6. Are there tax-free options for the United States?
For shipments to the United States valued at less than 600 dollars, there is generally no tax applied.